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Simply sign up as a Student or Host, complete verification, and you're ready to go. The entire process takes less than 5 minutes.
Yes! RoomNest is completely free for students. There are no signup fees, no application fees, no hidden charges. You only pay rent to your host.
We're launching with major universities in Johannesburg, Cape Town, and other South African cities. Check our platform to see if your university is covered.
Build your profile, verify your student status, and browse available rooms. Filter by location, price, amenities, and other preferences.
With proof of enrollment, you're typically approved the same day - often within minutes. No waiting, no cover letters required.
Student card, registration letter from your institution, or enrollment certificate all work. Any official document from your university is accepted.
Yes! We support bursary payments directly from your institution. No out-of-pocket payments needed if your bursary covers rent.
We support bank transfers, debit cards, credit cards, and mobile money. Choose what works best for you.
Yes, you can update your payment method anytime through your dashboard settings.
Sign up as a Host, complete your profile, add your property details, upload photos, and set your pricing. Start accepting applications immediately.
You must own or legally manage the property. Valid ID and proof of ownership/management rights are required.
Rent is collected securely through RoomNest and transferred to you automatically. You never handle cash.
We have robust payment collection. If issues arise, our support team helps resolve them quickly.
We require official proof of enrollment from your institution. All students are verified before being matched with hosts.
Hosts must provide valid ID and proof that they own or legally manage the property.
Yes. We use enterprise-grade encryption and follow strict data protection standards. Your information is never shared without consent.
Our support team mediates disputes quickly and fairly. We have dispute resolution procedures to protect both parties.
Yes! RoomNest generates standardized lease agreements automatically. Both parties get a copy for legal protection.
Leases follow standard South African rental law. Custom terms should be agreed separately before accepting the RoomNest lease.
You can set lease terms from 3 to 12 months, or negotiate custom periods with your host.
You can renew with your host, find a new room, or leave. The process is flexible and designed for student needs.
Log in to your account and go to Settings. You can update personal info, payment details, and preferences anytime.
Contact support at hello@roomnest.co.za with your account details. We'll help with account deletion.
Use the 'Forgot Password' link on the login page. We'll send you a reset link via email.
Email us at hello@roomnest.co.za or use the in-app chat. We respond within 24 hours.